Virtual Insurance Pro
VIP was founded in early 2010 by an Insurance Industry Executive with more than 24 years of industry experience specializing in customer service operations with award-winning results for service center operations.
VIP's management team has the in-depth technical and functional knowledge required to run call center and agency operations for large networks of agents and has provided services to agencies ranging from two-person operations to large regional agencies and market access aggregators.
Our clients experience superior service quality, higher customer satisfaction and a reduction in individual operational costs ranging from 30% to 50%.
Our work philosophy is shaped around understanding Independent Insurance Agents that need to realize exceptional service while decreasing costs to improve bottom line results in an ever increasing competitive marketplace.