Get the Support You Need
Without Hiring
It’s as if we’re sitting in your office.
Schedule a call to discuss your insurance agency’s needs
Rethink Where Work Is Done
Virtual Insurance Pro (VIP) enables your agency to focus on retaining top talent – producers and customer representatives for new business development and client-facing opportunities while we focus on servicing and back-office operations. With VIP, you’ll boost employee morale because they’ll have the time to focus on their core competencies, enhance the customer experience with responsive servicing from our team, and improve agency productivity.
What We Do Best
By utilizing our V-CSR services, you can realign your internal workflow so your agency staff goes from focusing on non-revenue interactions and tasks to zooming in on agency growth. Our services include the following:
Identify Agency Needs
- Client Call Support
- Servicing
- Transaction Processes
Determine Your Volume Needs
- Specific Business Lines
Provide Solution
/Staffing Needs
Review VIP/Agency Workflow, Establish Metrics
Set Up Access to Your Agency Management System, Database & Any Other Third-Party System
- Establish an Agency Email Address
- Carrier Login Access /Information
Focus on Your Next Opportunity
Today’s tight labor market and the high cost of recruiting and retaining talent, combined with the need to meet and exceed customer expectations, make it difficult for account managers and executives to focus on business expansion, client account development, new industry segments, and new marketing solutions. VIP gives you the talent and time your agency requires to compete on a level playing field and grow your agency.
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